Real Outcomes for
San Antonio Businesses
Every case study below is based on a real IDENETY MSP engagement. Client names are anonymized to protect confidentiality. Outcomes are verifiable and documented.
45-Physician Medical Group: HIPAA Remediation in 6 Weeks
A multi-location San Antonio medical group received an OCR complaint. IDENETY MSP completed a full HIPAA risk assessment, remediated all gaps, and prepared the practice for audit — passing with zero findings within six weeks.
2:14 AM Ransomware Containment — Full Recovery by 6 AM
IDENETY MSP's 24/7 SOC detected lateral movement at 2:14 AM. Engineers isolated the affected segment, contained the threat, and restored operations from immutable backup — full recovery before business hours.
45-Endpoint SIEM + EDR Deployment: Zero Ransomware in 18 Months
A San Antonio professional services firm had experienced two ransomware incidents in three years. IDENETY MSP deployed managed SIEM + EDR/XDR across 45 endpoints. Zero ransomware incidents in the 18 months following deployment.
Microsoft 365 Migration with Zero Downtime
A San Antonio law firm migrated from an on-premises Exchange server to Microsoft 365 with zero email downtime. IDENETY MSP handled DNS cutover, mailbox migration, Entra ID configuration, and MFA rollout — completed over a weekend.
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