COMPLETE — Full-Stack Managed IT + Cybersecurity
Quick Answer
COMPLETE is IDENETY MSP's security-driven plan at $100 per endpoint per month ($215 per server). It includes everything in CORE plus managed AV and SIEM at no add-on fee, unlimited remote support, web/external vulnerability scanning, backup resilience, HIPAA-aligned compliance documentation, one monthly onsite visit, and Monthly + QBR executive reporting. Choose COMPLETE when compliance, cyber-insurance, or regulated-industry requirements mean security can't be optional.
Ideal for: Compliance-driven organizations — healthcare/HIPAA, legal, CPA/financial, 25–100 seats. HIPAA clients onboard on COMPLETE (or above) with BAA management included.
Everything in CORE, plus:
COMPLETE includes all CORE features and adds the full security stack.
- Managed AV + SIEM — included, no add-on fee
- Unlimited remote support (24×7 on-demand)
- Web/external vulnerability scanning
- Backup resilience + executive risk reporting
- Onsite support — 1 visit/month ($89 dispatch, 2 hrs free)
- Monthly + QBR executive reporting
- HIPAA-aligned compliance documentation + BAA management
- Monthly Zone Intelligence domain scan
- Microsoft 365 users included (no per-user add-on fee)
COMPLETE Boundaries
- Network Security Stack (IDS/IPS, NDR, segmentation) is a $650/environment add-on — included only on IDENETY tier
- Internal vulnerability scanning is IDENETY-tier only
- Dedicated security engineer is IDENETY-tier only
- Network Detection & Response (NDR) is IDENETY-tier only
Frequently Asked Questions
Ready for full-stack managed IT + security?
Book a free IT assessment. IDENETY MSP will review your compliance requirements and confirm COMPLETE is the right fit.
Project services and enterprise network engineering: idenety.com/services ↗